Please note, custom orders will not be shipped until proof is approved.
Custom files will be emailed to you in a high resolution, 300 dpi format in JPG format (unless otherwise noted). Other formats are available upon request.
Listings marked as instant download can be downloaded immediately after check out. A download link will also be emailed to the customer. If you have purchased an instant download and are not able to find the download link, please contact email@example.com for help.
FOR PHYSICAL COPIES:
For non-digital products, items are shipped via USPS First Class Mail in either a rigid envelope or tube mailer. The Post Office advertises that First Class Mail is typically delivered within 5 business days, but no guarantees are made. Priority upgrade is available and advertised by the USPS as a 2-3 business day delivery time. In the case of a delay in mail, a digital copy of your item can be provided upon request. Please order with sufficient time before your event to account for mail delays as no refunds or returns are accepted
CUSTOM ORDERS ARE NON REFUNDABLE AND RETURNS ARE NOT ACCEPTED. Please double check your proof before approving. Returns or refunds are not accepted after the proof is sent.