Policies

Policies

Payment

All prices are in U.S. dollars. Payment is due within 24 hours of your purchase, and before the order can be shipped or personalized. Items will not be designed or sent until payment clears. No proofs are available until payment is received.

 

Shipping

FOR DIGITAL FILES:
Custom files will be emailed to you in a high resolution, 300 dpi format in JPG format (unless otherwise noted). Other formats are available upon request.

Listings marked as instant download can be downloaded immediately after check out. A download link will also be emailed to the customer. If you have purchased an instant download and are not able to find the download link, please contact orders@redmorningstudios.com for help.


FOR PHYSICAL COPIES:
For non-digital products, items are shipped via USPS First Class Mail in either a rigid envelope or tube mailer. The Post Office advertises that First Class Mail is typically delivered within 5 business days, but no guarantees are made. Priority upgrade is available and advertised by the USPS as a 2-3 business day delivery time. In the case of a delay in mail, a digital copy of your item can be provided upon request. Please order with sufficient time before your event to account for mail delays as no refunds or returns are accepted

Signs are professionally printed on photo or poster paper (depending on the order). No framing or matting is provided.

CUSTOM ORDERS ARE NON REFUNDABLE AND RETURNS ARE NOT ACCEPTED. Please double check your proof before approving. Returns or refunds are not accepted after the proof is sent.

 

Refunds and Exchanges

DIGITAL AND PHYSICAL PRINTS ARE NON REFUNDABLE AND RETURNS ARE NOT ACCEPTED.

For customized prints, please double check your proof before approving. Returns or refunds are not accepted after the proof or product is sent.


Additional Policies and FAQs

Please note that due to monitor and computer settings, colors may differ slightly from screen to print.

Can I print more than one copy of my file?
YES! Upon payment, the digital file is available for your unlimited personal use.

May I resell or modify a file for commercial use?
No. Files are strictly for personal use only. If you wish to use a file for a professional or commercial use, please contact us first with details.

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Some graphics designed by Freepik.com

*We love to see photos of our finished product! Photos shared with Red Morning Studios may end up on our social media channels and/or for advertising purposes unless requested otherwise